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Hospitality

Hospitality at its best with the help of data intelligence

Want to know what your customer likes?

Big Data analytics is the next big thing, and the travel industry is not left untouched by it. In this highly competitive age, the edge is held by hotels which provide the best customer experience and for this, one needs to have accurate and detailed information about consumer preferences and lifestyle.

The consumer is at the centre of all big data efforts and all the myriad information footprints generated by him at different points must be collected to enhance his experience. Information systems can be quite fragmented and even territorial, with records pertaining to a single customer showing up in reservation, post-sales complaint, survey, loyalty and other systems. The key to success lies in combining all of these bits of information to build an accurate customer profile.

Further, companies can use big data to get more information with higher frequency in real-time, so that they can make smarter and more dynamic pricing decisions, and optimized capacity planning. This helps them avoid losses due to incorrect prediction of demand for their services.

Big data has opened up new opportunities for businesses in this industry to actively engage with customers, customize products and services, and help devise high impact marketing strategies. To conclude, it is the perfect pill to boost the hospitality industry.

Our Expertise - Your Benefit

· Identify your power segment and their needs

· Know booking and occupancy trends to set the perfect price

· Increase your marketing ROI with more targeted campaign

· Mass personalization with the help of past guest behavior

Our Success Story

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WHAT OUR CLIENTS HAVE TO SAY

  • Author image
    • Marketing Manager
    • An E-commerce Company

    Algoscale’s solution has given us the right marketing insights. It has guided us in the right direction, to where our growth should be.

  • Author image
    • CEO
    • A Health Care Company

    Algoscale’s team exactly delivered what we required. Their work has greatly helped us in our research on lung diseases.

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