Creating Lifetime Experiences Through Analytics
Today with widespread use of internet, social media, mobile and location based technology, there is enormous amount of data being generated in travel and hospitality industry. This data can be used by hotels, airlines, cruise lines, casinos, restaurant chains, travel management companies to predict future events, drive better personalized guest experiences, optimize inventory and more. With advances in artificial intelligence (AI) and predictive analytics, hospitality companies can create offers and real-time experiences to a traveller. The result is higher customer satisfaction and improved profitability.